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Korotkin, Arthur L. – Performance Improvement Quarterly, 1992
Describes a process for collection of data for training evaluation to ensure that the appropriate knowledge, skills, abilities, and other characteristics are trained and that skill levels obtained meet minimum job requirements. Examples of a job analysis task rating form, task importance scale, ability scale, and abilities definitions are…
Descriptors: Classification, Data Collection, Evaluation Criteria, Industrial Training
Rowell, Mary Emily – 1990
An instructional system design model was developed for training new employees of the American Express TRS (Travel Related Services) Company, Inc. on the Distributed Office Support System (DISOSS), an electronic mail system. The project used the Interservice Procedures for Instructional Systems Development, which consists of five phases: analysis,…
Descriptors: Adult Education, Computer Oriented Programs, Corporate Education, Electronic Equipment