While conflict resolution programs in the elementary schools have been in existence for the last decade, few studies have provided quantitative data concerning the effectiveness of such programs. A study was conducted which used interviews and surveys to focus on the development, implementation, and results of a Conflict Manager program at one…

Presents a theoretical discussion of evaluation research and the need for gathering data to support the decision-making process concerned with training program performance. Guidelines for conducting evaluation research are discussed, the participants involved with successful implementation are described, and data gathering methods are explained.…

Four case studies presented in this handbook demonstrate specific techniques which can be used to build citizen participation in a community education program. Based on criteria of adaptability, evidence of effectiveness, and significance, one project for each of the following four classifications of ninety-two relevant projects was selected for…