Intended to provide assistance to non-technical end-users in evaluating the applicability of microcomputer-based systems to their needs and in choosing appropriate systems, this document recommends first identifying requirements and then identifying and evaluating alternative sources for application software, system software and hardware, and…

This report presents an initial approach developed by the General Services Administration for the management of end user computing in federal government agencies. Defined as technology used directly by individuals in need of information products, end user computing represents a new field encompassing such technologies as word processing, personal…

Guidelines, based on an analysis of currently successful work measurement systems found in 10 different Federal agencies, are presented for the development of standards and the use of these data for work measurement. The guidelines were developed in response to significant problems many Federal agency headquarters and staff managers were…