Four instruments to be used in developing school library and media programs are included in this package. Two questionnaires, addressed to students, teachers, administrators, and library staff, inventory current services and determine service priorities. Seventeen charts for data collection and a 20-page costing matrix are provided. Instructions…

This program packet is designed to introduce humanities program planning and implementation to the public librarian. It provides models for publicity and promotional materials, directs libraries to humanists and humanities resources, introduces grantsmanship concepts, provides a pathfinder to funding sources, and suggests a formula for program…

Discusses first three steps of a general model for use in planning and implementing innovative programs in organizations: identifying problem, forming task force, finding out more about problems. Application and evaluation of model at large academic library to investigate receptivity of faculty to increased teaching activities by librarians is…

Presents W. Edwards Deming's Total Quality Management method and advocates its adoption in libraries. The 14 points that form the basis of Deming's philosophy are discussed in the context of the library setting. A flow chart of the reference process and user survey questions are included. (MES)

Developed as part of a three-year project funded by the Library Services and Construction Act (LSCA), this manual is designed to present librarians in the State of California with an alternative, "sense-making" approach to assessing the information needs of patrons and potential patrons and to assessing accountability, i.e., whether…

This manual has been designed as a practical guide to quantifying and measuring the results, or outputs, of public library service to children. The basic output measures presented are tailored to reflect library services to children (defined as persons 14 years old and younger) and their care givers. Six categories of measures are presented: (1)…

This book offers advice and information to help librarians manage and interact with computer technology in their institutions. Chapters 1 and 2 provide a background in systems librarianship, outlining the skills that may be needed and defining the specialty. Chapters 3 and 4 show how traditional library skills such as the organization of knowledge…

Originally designed as a summer program to be offered through the network of bookmobiles and rural public libraries in the state, the Texas Reading Club is now also promoted year round by school and institutional libraries to encourage young readers and to acquaint them with libraries and their services. A theme, formats and ideas, and basic…

This manual identifies a series of performance measurements which, when assessed in their totality, can effectively measure a public library's level of service to its users. The measures have been developed at two levels. On one level, the measures can broadly evaluate the overall performance of library systems on the national level; on a second,…

A rationale for the special library is established, and selection, acquisition, and organization of materials are detailed in this manual. Chapters are devoted to dissemination of materials and information, role of the library within the organization, professional and nonprofessional staff, space and equipment, and budget planning. Ten statistical…