This document was developed by the Middle Tennessee State University James E. Walker Library Collection Management Department to provide policies and procedural guidelines for the cataloging and processing of bibliographic materials. This document includes policies for cataloging monographs, serials, government documents, machine-readable data…

A valuable resource for new or experienced school librarians, "Collection Development for the School Library Media Program: A Beginner's Guide" is an easy-to-use guide to collection development. It provides practical and relevant information about collection development issues such as: the school users, policies, selection criteria and sources,…

Presents a guide to for-profit library publishing of reprints, original manuscripts, and smaller items. Discussed are creation of a publications panel to manage finances and preparation, determining prices of items, and drawing up author contracts. (SW)

The sharing of new ideas for improving library services, a concern of every creative librarian, is the goal of this compilation of 156 novel and nontraditional approaches. The ideas are arranged alphabetically by key thought with a contents listing at the front of the handbook. Some are suitable for public libraries, some for school libraries,…

Illustrates how basic principles of marketing and strategic market planning can be applied to libraries and discusses some concepts of strategic planning (organization mission, objectives and goals, growth strategy, program portfolio plan) and marketing (opportunity analysis, target market selection, marketing mix strategy, marketing systems…

Designed for board members, this manual includes basic information applicable to any public library trustee. General information is provided and trustee responsibilities and duties are outlined. Appendixes include the North Dakota Public Library Law, a monthly report form, the library bill of rights, and a 16-item bibliography of books,…

This manual was developed to formalize Inglewood Public Library's existing policies and programs regarding library services to the Spanish speaking, and to define future program goals. The introduction discusses why such services have been initiated, why the manual was developed, and the potential benefits the manual has for library…

This handbook, using an input-process-output model, provides library managers with a method to evaluate network service offerings and decide which would be cost-beneficial to procure. The scope of services addressed encompasses those network services based on an automated bibliographic data base intended primarily for cataloging support. Sections…

Discusses the benefits and complexity of reference within the serials department and its interrelationship with general reference service. Practical solutions are suggested for problems of training, staffing and organization of serials reference service. (RAA)

Discusses strategic planning in libraries and outlines a cost-finding methodology to help library administrators practice strategic budgeting. Highlights include identifying products and services; types of budgets; types of costs; creating an enhanced operating budget; creating a program budget; and outputs and unit costs. (Contains six…

Intended to serve as suggested guidelines for library and information services in state agencies, this manual was prepared for use by administrators, librarians, and other agency staff. The first section provides information for the agency director on state agency libraries and their administration, personnel, the librarian's role, facilities and…

This publication is based on the work of The State Library of Ohio, the National Bookmobile Guidelines Committee, and staff of local Ohio bookmobile programs. Draft guidelines were approved by the 7th National Bookmobile Conference (May 31-June 2, 1992). The Guidelines provide brief statements of standards followed by specifics which indicate…

Arguing that complaints are inevitable and that complaint handling should be an integral part of the library's public service program, this paper identifies and discusses the components of such a program. Concerns discussed are those that should be of general interest to all types of libraries, and the primary focus is on external complaints,…

Proposes using the Statistical Package for the Social Sciences (SPSS) for the analysis of routine library statistics to measure how well certain goals are being reached and discusses variables and procedures that might be used. Information on SPSS, sample selection, and Yule's Q analysis is appended, and 18 references are listed. (RAA)

Provides background on the Americans with Disabilities Act (ADA) and presents guidelines for library compliance, including read the legislation; designate an employee as ADA coordinator; evaluate current policies, services, and facilities; implement changes; provide training for library staff and related groups; and solicit feedback from disabled…