The second of two articles on setting up a CD-ROM work area in a library considers access to the discs, including security, distribution alternatives, and limiting access; user needs, including needs of novice and expert searchers, troubleshooting, and instruction; distance from printed reference tools; and other issues, including printing,…

This manual identifies a series of performance measurements which, when assessed in their totality, can effectively measure a public library's level of service to its users. The measures have been developed at two levels. On one level, the measures can broadly evaluate the overall performance of library systems on the national level; on a second,…

Guidelines are provided for audiovisual materials and services in public libraries serving a population of 150,000 or less. A glossary of terms is followed by definitions of responsibility at the federal, state, regional, and local levels. A minimum allocation of 15% of the materials budget for audiovisual resources is recommended. Necessary…

Revised guidelines are provided for audiovisual materials and services in public libraries serving a population of 150,000 or more. A glossary of terms is followed by definitions of responsibility at the federal, state, regional, and local levels. Allocation of 10 to 15 percent of the materials budget for audiovisual resources is recommended.…