Preliminary guidelines are presented to provide a methodology for conducting user studies in the information field, particularly in developing countries. Topics covered include: user needs in planning a national information system; the identification of user groups; the design and organization of user studies, including background research survey…

An annotated conference program, a narrative summary of the main document, and a detailed list of items and recommendations for conference consideration comprise this working document for the 1982 International Congress on Universal Availability of Publications (UAP). An introductory presentation outlines the structure of the Congress and defines…

Intended to highlight those aspects of the archival field that government officials should be aware of, this report on the Records and Archives Management Programme (RAMP) outlines the major principles of records management and archives administration, identifies the information needs of the decision makers, and assesses the ways in which records…