Based on experiential learning models for improvement of individual behavior and teamwork effectiveness, this handbook is designed to assist personnel in the Veterans Administration (VA) health delivery system with interpersonnel processes that will improve organizational effectiveness. Chapter 1 contains background information concerning the…

This manual presents background information and administrative techniques which are intended to strengthen youth programs and interorganization coordination with the Youth Development Program (YDP) and the Community Action Agency (CAA). The content is in four sections. The section on program definitions includes definitions, history, and…

The goal of this inservice guide for teaching consumer education at the secondary and adult level is to help consumers become more assertive when buying goods and services. A major section in the guide defines assertiveness. The four basic components of assertive behavior are the ability to express emotions openly, the capacity to exercise one's…

This inservice manual provides guidelines to help elementary, secondary, and adult education teachers select, use, and design simulation experiences for consumer education. Four example simulations provide students with opportunities to develop decision-making skills as consumers. Simulations may be used as an introductory, developmental, or…