When a student is in dire need of emotional support, caring adults in the school can make a difference. This essential resource helps practitioners prepare all school personnel to respond sensitively and effectively to children and adolescents in crisis. Packed with user-friendly features--including over 50 reproducible tools--the book provides…

Everytime an emergency telephone rings, the telephone worker may be faced with a life-threatening situation. An important decision facing the worker is whether to handle any given crisis call over the telephone, or to opt for a face-to-face contact. An inaccurate assessment or evaluation of a high-risk situation could contribute to serious…

Court ordered school desegregation in Boston resulted in racial conflict. In response to the psychological problems generated by this conflict, psychiatrists from Boston University Medical School developed a crisis intervention program designed to provide needed support for children, parents, and school staff. The program's design was based on:…