Discusses factors to consider in identifying and accessing appropriate data sources for environmental chemical information and describes three training programs for end-users: (1) a course on retrieval of information on dangerous substances; (2) a seminar on German offline databases on chemicals; and (3) a workshop on the Information System for…

Intended for novice searchers, this review of available materials comments on availability and cost, as well as the relationship between the search materials and the topic area of the file or the organizational type of the producer. An extensive bibliography is provided. (SW)

Discusses library use studies that examined library catalog search failures and demonstrates types of online catalog access that can reduce the failures caused by card catalog flaws or by user search errors by half. The use of single keyword, implied Boolean, or derived truncated key retrieval is suggested. (14 references) (LRW)