Reports on the development and measurement of a course to improve the communicative performance of tax enforcement officers. Includes an account of a unique content-analytic system for measuring communicative performance in situations considered flexibly formulaic transactions with objectives and prescribed strategies. (JMF)

Examines factors affecting selection and development of computer simulations, including type of learner, simulation formats, instructional purposes, learning outcomes, fidelity, learning stages, and logistical issues. A flowchart model and set of prescriptions to help designers arrive at specifications for an instructional simulation are…