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Weaver, Richard L., II; Cotrell, Howard W. – Bulletin of the Association for Business Communication, 1991
Examines specific intervention strategies designed to deal directly with complaints, conflict, and criticism. Defines intervention strategies and their importance. Discusses techniques for intervention strategies, and dynamation strategy skills such as observation and listening. (PRA)
Descriptors: Business Communication, Conflict Resolution, Higher Education, Interpersonal Communication
Peer reviewed Peer reviewed
Melville, D. Scott – Strategies, 1988
Motor skills acquisition in elementary children is facilitated when the cognitive processes of selective attention and rehearsal are applied. Teaching techniques which promote development of these processes include use of verbal cues, mental and verbal rehearsal, questioning, and recall through testing. Sample verbal cues for selected motor skills…
Descriptors: Cognitive Processes, Cues, Elementary Education, Physical Education