Identifies deficiencies in reference services offered by archives and examines factors preventing effective use of archival resources, including changing clientele, organization of collections based on the principle of provenance, and the uniqueness of archival collections. Suggestions for improving public service, including user studies and…

Discusses the Request for Proposal (RFP) process (formal document asking vendors to submit proposal for system meeting specific needs of library) employed by Canadian libraries as major step in selection of online system. System selection, evaluation, and implementation, Request for Information, estimating costs, and contract negotiation are…

In mid-1985, researchers contacted librarians at 23 United States and Canadian universities to determine what end-user activities were taking place with the involvement and cooperation of the library. Although most of those contacted were members of the Association of Research Libraries (ARL), a few non-ARL libraries known to have active end-user…

This report is a revision and expansion of an earlier research report that described the design of the University of Guelph's documentation system for the organization of government publications within university libraries. The design of the Guelph document system represents a deliberate departure from cataloging and classification theory and…

A school library program is a basic component of education for all students. Manitoba Education and Training (MET) presents this policy statement to clarify the roles of the provincial government and the school districts in providing school library services. MET will provide policy and guideline documents to recommend standards, and funding…