Presents instructional strategies designed to maximize cohesion and minimize conflict in collaborative writing groups. Argues that an understanding of sources of conflict, conflict management strategies, and group processes allows productive and creative group energy to be channeled into effective business writing. (RS)

Asserts that learner-centered classroom research helps community college instructors discover how and how well students learn. Argues that teacher-initiated research projects promote collaboration in classrooms and across the campus, enhance faculty understanding of the learning process, and encourage teachers to try new methods. (RDS)