Suggests a program for teaching students with communication problems. Outlines in-class strategies supportive of a positive interpersonal climate and a sense of orderly purpose. Uses written dialogues between teacher and student and individual conferences. (JMF)

To provide special instruction for students who report fear and avoidance of communication, a reticence program was instituted at Pennsylvania State University. Since the school has a general speech requirement that nearly all students have to meet in order to graduate, students are given an opportunity to enroll in this special section if they…

Developed for a course in social psychology, a guided design unit was created to help students explore the phenomena known as communication apprehension, reticence, and shyness. The social psychological theories introduced in the unit are belief theory, attribution theory, and perception theory. These theories are used to explain the phenomena…

Two communications skills courses were developed to improve the English fluency of Navajo students. Communications Workshop I (English 100) emphasizes basic skills review, by focusing on reading and writing short papers based on responses to readings and class discussions, and on personal experience. The course is intended to familiarize the…

This yearbook suggests that businesspersons need to enhance their communication skills and that business educators have opportunities to fulfill that need. The yearbook contains 15 chapters organized in 5 parts. Part I discusses the importance of communication skills in the business world and identifies aspects of communication that…

Describes some features of French business correspondence that contrast sharply with that of the American equivalent. Provides a sample syllabus for a commercial French course and lists sample vocabulary and phrases useful in business correspondence. (LMO)