The paper suggests ways to benefit student learning online by improving staff training. The paper challenges the assumption that classroom based pedagogy applies to online teaching, with alternative ways that resolve the stress and confusion during the pandemic in the move to permanent blended teaching in the coming year. The paper is the 'front…

This article describes a 2-hour experiential simulation that helps students understand (a) the challenge of even simple organizational changes, (b) the importance of communication between change agents and organizational members, and (c) the source of resistance to organizational change efforts. Teams of students compete to process the most…