This document consists of two publications that were developed to help employees of a health system's department of food and nutrition improve their department's documentation. Included in the first publication, "Improving Department Documentation," are the following: a self-assessment designed to help employees rate their skills in completing…

Project Learning T.I.P. (To Improve Productivity) was conducted at three hospitals by the Dade County Public Schools to increase the literacy skills of the approximately 4,000 lower-level hospital employees who were deemed by their supervisors to be limited English proficient or to lack basic skills. Because of recruiting efforts limited by lack…

A 10-week course called "Communiclearsory" Training was developed to improve the written and oral communications skills of supervisors/foremen in the manufacturing trades. A total of 39 selected supervisors from 2 manufacturing industries in Schuylkill County, Pennsylvania, were assessed by using the Test of Adult Basic Education (TABE)…

What difference are we making? How do we know? How can we show it? These questions about program performance are asked by adult literacy and English for Speakers of Other Languages (ESOL) teachers, program administrators, and funders. This guide is designed to be used by local adult education programs to facilitate a systematic inquiry process…

Originally designed to serve 400 employees, the Mott Community College (MCC) Workplace Literacy Project provided instruction in basic workplace skills to 566 employees from 20 companies. The cost was 2 percent lower than projected. All participants were assessed and counseled on the basis of the assessment tests. Individualized training plans were…

This package contains student and teacher handbooks and a report summarizing a project during which the handbooks were developed as part of a numeracy education course for adult basic and literacy education students. Discussed in the project report are the following: development of the course's 7 numeracy education units, field testing of the…

Essex Community College (ECC) implemented an onsite workplace literacy program for Martin Marietta (MM) employees with the cooperation of United Auto Workers (UAW) Local 738. Assisted by the working committees with representatives from all phases of the project, ECC and MM staff cooperated to develop a recruitment video, brochures, and…

An evaluation of this Syracuse, New York workplace literacy skills improvement project had three purposes: to characterize changes in the baseline performance of adults' workplace literacy skills as a function of instructional treatment; to characterize changes in workers' and supervisors' perceptions of worker effectiveness as a function of…

In an effort to recruit more adults in the 18-25 age group, the Greenville Literacy Council of Greenville, Pennsylvania, developed the Keys for Kids program, which was designed to teach young parents to foster emergent literacy skills in their preschoolers and thereby improve their own literacy skills. An 8-week training program was developed to…

This curriculum guide resulted from a project conducted to: (1) improve the productivity and efficiency of 21 companies by providing workplace literacy instruction to workers lacking basic skills required for their jobs; and (2) to improve the capability of educational providers to meet the basic skill needs of the manufacturing and financial…

This document, which was developed as a cooperative effort between the business and education communities in Denver, presents an English-as-a-second-language curriculum for service helpers in full-service and fast food restaurants. The curriculum consists of five lessons targeted toward high intermediate to advanced nonnative speakers who work in…

The Job Enhancement Training (JET) Program was a partnership between Pensacola Junior College (PJC) and Armstrong World Industries (Florida). The partners implemented a workplace literacy training program at the company's Pensacola plant using a five-phase social context curriculum model. The curriculum, based on job analysis, used small-group…

Pima County Adult Education's Workplace Education Project provided workplace education classes at 8 worksites to 322 workers. The worksites included Hughes Aircraft Company; AiResearch Tucson Division; Burr-Brown Corporation; Westward Look Hotel; Tucson Medical Center; Radisson Suite Hotel; Manufacturing & Research, Inc.; and University of…

Cuyahoga Community College's (CCC) Unified Technologies Center (UTC) collaborated with three Cleveland area manufacturing companies in a workplace literacy project. The project provided job-related mathematics and communications programs for 302 employees who needed basic skills upgrading to improve their job performance. The project…

This manual is a guide to an interactive training program designed to address key skills necessary in today's high performance workplace. This module is intended to meet the learning needs of production workers by focusing on improving basic skills in English as a second language. Throughout the module's 24 lessons, which can be used to create a…