This book shows school professionals how to develop and use the knowledge and skills needed for effective professional collaboration, including team meetings, parent conferences, co-teaching, and problem solving with colleagues. The publication provides pedagogical aids including advance organizers, chapter objectives, and practice and application…

This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. The booklet contains seven sections that cover the following topics: (1) meaning of total quality management (TQM); (2) the customer; (3) the organization's culture; (4) comparison of management…

This student guide is intended to assist persons employed as supervisors to develop and participate in quality circles. Discussed in the first three sections are the following topics: the purpose of quality circles (what a quality circle is, why quality circles developed, how they work, and the roles of various quality circle participants);…