This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. It briefly explains how team building concepts affect businesses in new ways and how they help create an environment that provides job satisfaction for everyone and high-quality products for the customers. Topics covered include the following: (1) an overview of past and present organizational and management methods; (2) the theory of synergism; (3) characteristics of team building; (4) communication; (5) conflict resolution; and (6) evaluation. (KC)