ERIC - Search Results

Descriptor

Behavioral Objectives	1
Business Communication	1
Business Skills	1
Check Lists	1
Clerical Occupations	1
Communication Skills	1
Competency Based Education	1
Job Skills	1
Learning Activities	1
Learning Modules	1
Office Occupations	1
Office Occupations Education	1
Postsecondary Education	1
Scripts	1
Secretaries	1
Teaching Guides	1
Telephone Communications…	1
Telephone Usage Instruction	1
More ▼

Source

Author

Johnson, Diane E.

Publication Type

Guides - Classroom - Learner	1
Guides - Classroom - Teacher	1

Education Level

Audience

Location

Laws, Policies, & Programs

Assessments and Surveys

What Works Clearinghouse Rating

Showing one result Save | Export

Business Telephone Etiquette. Office Occupations. Audiovisual Package. Instructor's Guide. Student Activity Packet.

Johnson, Diane E. – 1982

This instructor's guide and student activity packet (together with a slide/tape presentation not available here) comprise a module for the postsecondary office occupations education competency area of business telephone etiquette. Modules for other competency areas are available separately (see note). The purpose stated for the module is to help…

Descriptors: Behavioral Objectives, Business Communication, Business Skills, Check Lists