This document offers brief lesson plans for four courses: (1) an 8-hour refresher course for employees who write memos, short reports, and letters; (2) an 8-hour refresher course on creating a short document; (3) a 16-hour course on technical manual writing; and (4) an 8-hour course on technical manual writing. The courses were part of a workplace…

This document, developed by Mercer County Community College (New Jersey) and its partners, offers lists of topics covered in each day of a 24-day course designed to teach General Motors employees the following skills: document information; write clear directions and instructions; outline and organize thoughts and ideas; write memos and business…

This self-instructional manual was developed in Australia for people who would like to learn about the writing process. about it. It provides an introduction to the key features of four kinds of texts, covering: (1) "Writing for Yourself"--keeping a journal and "what" to write in it; (2) writing to communicate with others; (3)…

This coursebook provides materials for a course to improve the writing skills of workers in health care settings. The course is designed to be presented in eight sessions over a 4-week period. Stated objectives for the participant are as follows: feel more comfortable with on-the-job writing, understand and use a process approach to writing, be…

This document offers materials for a 16-hour course on reading and writing tasks performed by front-line hospital supervisors who have a high school education. The course was part of a workplace literacy project developed by Mercer County Community College (New Jersey) and its partners. The document begins with an explanation of the project, a…