This handbook is for volunteer tutors, student interns, and VISTA volunteers working with adult basic education (ABE) and English-as-a-Second-Language (ESL) learners. The community-based handbook contains information about adult literacy and tutoring--what tutors do, who the learners are, and how the literacy learning process works. Introductory…

This workshop manual is intended for groups in the workplace. It leads the group step-by-step through problem-solving techniques based on both critical and creative thinking approaches to describe, analyze, plan, and act on a realistic shared understanding of the real problem and workable solutions. It begins with a problem-solving curriculum…

This high-interest, low-vocabulary book was created for a literacy education program for adults. The book contains information on problem solving and step-by-step methods to solve problems related to work. Information is given on changing relationships with co-workers and employers and improving oneself. "Reading Report" newsletter-format sheets…

Developed by the ABCs of Construction National Workplace Literacy Project, these curriculum materials for the area of electrical and instrumentation contain a lesson that deals with reading charts and tables. The lesson consists of an objective, instruction, and 10 exercises. Three types of problems are provided in each exercise: "try…

Developed by the ABCs of Construction National Workplace Literacy Project, these curriculum materials for the area of electrical and instrumentation contain a lesson that deals with problem solving using charts and tables. The lesson consists of an objective, instruction, and 10 exercises. The objective for the lesson is for the student to learn…

Developed by the ABCs of Construction National Workplace Literacy Project, these curriculum materials for the occupational area of millwright contain a lesson that deals with reading charts and tables. The lesson consists of an objective, instruction, and 10 exercises. Three types of problems are provided in each exercise: "try…

Developed by the ABCs of Construction National Workplace Literacy Project, these curriculum materials for the occupational area of millwright contain a lesson that deals with problem solving using charts and tables. The lesson consists of an objective, instruction, and eight exercises. The objective for the lesson is for the student to learn to…

These two documents are part of the customer service training program provided to employees of a large metropolitan hospital. The first manual contains customer service training activities for the hospital's dietary aides, cashiers, patient service representatives, and parking attendants. The activities are organized in three sections as follows:…

Developed by the ABCs of Construction National Workplace Literacy Project, these curriculum materials for the area of electrical and instrumentation contain a lesson that deals with reading diagrams. The lesson consists of an objective, instruction, and 10 exercises. The objective for the lesson is for the student to learn to locate and apply…

Developed by the ABCs of Construction National Workplace Literacy Project, these curriculum materials for the occupational area of millwright contain a lesson that deals with reading diagrams. The lesson consists of an objective, instruction, and 10 exercises. Three types of problems are provided in each exercise: "try it,""apply…

Developed by the ABCs of Construction National Workplace Literacy Project, these curriculum materials for the occupational area of pipefitting contain a lesson that deals with reading diagrams. The lesson consists of an objective, instruction, and 10 exercises. Three types of problems are provided in each exercise: "try it,""apply…

This document contains a competency-based workplace literacy curriculum that is intended to develop workers' reading comprehension skills by building on their prior knowledge and integrating job-related reading materials actually used by workers on the job with other academic reading materials and textbooks. Designed to be used in conjunction with…

Developed by the ABCs of Construction National Workplace Literacy Project, these curriculum materials for the occupational area of pipefitting contain a lesson that deals with reading charts and graphs. The lesson consists of an objective, instruction, and seven exercises. Three types of problems are provided in each exercise: "try…

Developed by the ABCs of Construction National Workplace Literacy Project, these curriculum materials for the areas of electrical and instrumentation (E&I), pipefitter, and millwright contain a lesson that deals with reading charts and tables. The lesson consists of these components: objective, instruction, 10 exercises for E&I, 5 for…

This guide contains activities and resources to help adult learners develop the work-based foundation skills and knowledge areas included on the Foundation Skills Framework wheel (Institute for the Study of Adult Literacy 2000). Its four sections (basic employability skills, basic workplace knowledge, basic workplace skills, and lifelong learning…