This manual is primarily designed as an orientation program for librarians new to the Reference Services Division at the State University of New York at Albany University Libraries. It contains practical information and some of the procedures necessary for providing service at the reference desk in these libraries. The appendices provide samples…

This collection of materials for a three-hour instructional program for young people and adults in the effective use of the public library includes an introduction to the program, a teaching guide for the librarian, a packet of materials for students, and a summary of 90 evaluations of the program as it was presented at two area libraries and…

In order to meet the needs of a diverse user population from three different institutions of higher learning, this information packet presents a menu of instructional options from which patrons can choose. (Located on a large urban campus, the Auraria Library serves students, faculty, and staff from the Community College of Denver, the…

This workbook, meant to be used in a workshop, presents information on and guidelines for automating small libraries: (1) planning for automation; (2) automated system procurement and evaluation; (3) data conversion issues; (4) sample configuration worksheets; (5) sample configuration costs; (6) site preparation; (7) training; and (8) acceptance…

Developed with the support of the German Foundation for International Development (DSE) and the University of Botswana (Africa), this five-week "long vacation" training program includes four modules designed to provide refresher and in-service training for those library assistants who have work experience but have not been able to attend…

This publication outlines and presents a series of 27 learning modules for a course in medical librarianship intended to be conducted in an individualized instructional framework featuring lectures, small group discussions, talks by guest speakers from the medical profession, on-site observation of hospital libraries, on-line demonstrations of…

Designed for beginning health science librarians, this continuing education course syllabus presents a guide to information resources for answering physicians' questions about patient care. Sources from standard core lists, such as the Alfred Brandon list, are highlighted and described, along with additional titles. General resources covered…

This packet of materials includes an article, "Development of a Self-Guided Audiocassette Tour at a Large Academic Research Library: Preliminary Report," which originally appeared in the Summer 1986 issue of "Research Strategies," and the scripts for self-guided audiocassette tours of the main and undergraduate libraries at the…

Arguing that marketing is a management philosophy that has profoundly transformed the business world and could potentially modify the appearance and delivery of information services, this report describes in broad terms the ways in which the marketing approach may be included as a component in the education of information professionals. The major…

In Fall 1984, the Library User Education (LUE) coordinator of Jerome Library at Bowling Green State University introduced a library research skills component to a writing course required of all undergraduate students. The component consisted of two parts: a self-guided tour with questions, and basic library research skills guides with worksheets…

The Pilot Project on School Library Development has designed two course to train primary and secondary teachers and teacher librarians in the South Pacific Region. Oriented to the needs of the teacher as a library user, the first course seeks to stimulate teachers to encourage students to use library resources for seeking information and for…

A thorough understanding of the uses and applications of statistical techniques is integral in gaining support for library funding or new initiatives. This resource is designed to help practitioners develop and manipulate descriptive statistical information in evaluating library services, tracking and controlling limited resources, and analyzing…

This final performance report for Project VIA (Volunteers In Action), a collaborative program between the El Paso Public Library and El Paso Community College (EPCC), begins with a section that provides quantitative data. The next section compares actual accomplishments to the following project goals for 1992-93: (1) to recruit and train 140…

The curriculum consists of a workbook for language minority parents learning English as a Second Language and parenting skills, and a teaching activities guide for instructors. The guide, developed for both literate and non-literate adults, serves three purposes: (1) as a visual aid for the classroom, with pictures introducing English in…

This book, written by graduate students at the Catholic University (District of Columbia) School of Library and Information Science, examines current priorities, policies, and practices of public libraries. Following an introduction, "Reinventing Libraries: Responding to the Forces of Change" (Lisa Crisman), chapters include: (1) "A…