Small public libraries can deliver service like big libraries, without sacrificing hometown warmth and charm. By borrowing strategies used by successful small businesses in the private sector, defining goals and exploiting low cost technologies, small public libraries can serve customer wants as well as much larger institutions. Responding to just…

This digest discusses the development of World Wide Web-based services for libraries and provides examples from the Cleveland Public Library (CPL). The first section highlights the importance of developing such services, steps to be followed for a successful project, and the importance of having the goal of replicating and enhancing traditional…

This digest discusses some of the major trends and issues found in a systematic content review of the professional literature of library and information science. Two "megatrends" are identified and discussed: (1) the concern for the impact of technology upon every facet of library work, in academic, school, public, and special libraries;…