Different people have a diversity of needs and expectations when approaching an information retrieval system, and providing people with the ease and efficiency to access information is important when designing systems. By examining the man-machine interface from the cognitive viewpoint, it is possible to investigate how a person interacts with an…

The University of Illinois at Urbana-Champaign (UIUC) has a large campus computer network serving a community of about 20,000 users. With such a large network, it is inevitable that there are a wide variety of technologies co-existing in a multi-vendor environment. Effective network monitoring tools can help monitor traffic and link usage, as well…