This qualitative study investigated staff retention in higher education by focusing on the retention of academic advisors. Academic advisors play an integral role in student success and advising is notably one of the fields in higher education with the greatest turnover. This turnover comes at great costs, financial and otherwise, for the…

Through a Critical Action Research (Hesse-Biber, 2017) study utilizing the sequential mixed method to examine the experiences of Black women leaders in corporate spaces in the U.S. by situating their experiences in national and local Equal Employment Opportunity (EEO) data and delving into the nuanced experiences of four Black women previously…

Empathy is an emotional intelligence skill that has been known to make significant impacts in various professional environments. Teachers have always been expected to work at high levels in the midst of difficulties. Educators are constantly inundated with increasing workloads, added responsibilities, ever changing expectations and regular…

This research probed into women's challenges and biases in leadership positions within male-dominated federal government agencies in the United States. This qualitative Interpretive Phenomenological Analysis (IPA) methodology builds on Bishop's (2022) groundwork, "The Female Leadership Gap: Breaking Down the Biases and Barriers of Women in…

Widespread recognition of trauma's harmful impacts and the related consequences for children, families, and society has resulted in Federal, State, and local initiatives over the last decade to resolve trauma-related issues through the promotion of Trauma-Informed Care. Research of successful implementations of Trauma-Informed Care are a few. This…

The turnover rate of clinicians working in community outpatient mental health centers is alarming. The significant turnover at a community mental health organization prompted a study of burnout, compassion fatigue, and vicarious trauma. An action research (AR) study was conducted using Price and Mueller's (1981) causal model of turnover theory and…

As the public increasingly seeks evidence of the impact of the higher education experience on graduating students, high-impact practices (HIPs) provide colleges and universities with focused programs to direct appropriate use of resources and contribute to student persistence; however, many of these experiences remain inaccessible to various…

School superintendents face numerous challenges, high demands, and pressures from the community, school board, and stakeholders. State and federal accountability policies and mandates contribute to rising levels of stress for superintendents, which negatively affects their health and well-being. As a result, superintendents are leaving their…

As presented in the qualitative research study, women represent only 27% of all 14,000 superintendents nationally (American Association of School Administrators [AASA], 2020) and 30% in New York State (NYS Council of School Superintendents [NYSCOSS], Snapshot IX, 2015). This study was based on a qualitative description design, in which the…

Purpose: The purpose of this case study was to explore the strategies regional campus leaders used to engage staff and foster performance while required to work remotely during the COVID-19 global pandemic. Methodology: A qualitative case study design, using semistructured interviews, was used to answer the following research question that guided…

The idea that business leaders experience stress in the workplace has resulted in a demand for understanding the negative impact stress has on business. Business managers in for-profit higher education lack strategies to reduce employee workplace stress. Grounded in the job demands-resources model, the purpose of this qualitative single case study…

The purpose of this quantitative comparative study was to examine differences in five components of technostress across three employee groups (Faculty, Administrators, and Staff) in U.S. higher education. Jena and Mahanti's technostress-demographic model provided the theoretical framework for this study. The five components of technostress…

This dissertation presents three separate studies related to the experiences of university professional staff, including their work stress and relationship to undergraduate students. Findings from these studies show that professional staff are well-positioned to act as institutional and empowerment agents (Stanton-Salazar, 2011) on behalf of…

Hostile work environments in the U.S. have been long examined, beginning with the pioneering work of Carroll Brodsky (1976), which produced the idea of workplace bullying. Academic bullying, a term that derived from the concept of broader workplace bullying, is situated specifically within the academic work environment. While academic bullying has…

Student activities are an important part of the student life experience on college campuses (Barham & Winston, 2006). Student activities professionals are key to helping students become, and stay, engaged during their educational experience (Komives, 2019). While student activities staff provide care and support, the staff themselves are not…