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Total Quality Management Implementation in Three Community College Libraries and/or Learning Resources Centers.
Byrd, Theresa S. – 1997
This study examines the implementation of Total Quality Management (TQM) in the Library/Learning Resources Centers (LRC) of Columbia State Community College, Columbia, Tennessee; Delaware County Community College, Media, Pennsylvania; and Guilford Technical Community College, Greensboro, North Carolina. To place the LRCs' TQM experiences in proper…
Descriptors: Academic Libraries, Community Colleges, Learning Resources Centers, Library Administration