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Novotny, Eric, Comp. – SPEC Kit, 2002
This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to document how ARL member libraries are collecting, using, and modifying their data on reference service transactions. A total of 74 of 124 ARL member libraries responded to the survey. A…
Descriptors: Academic Libraries, Data Collection, Evaluation Methods, Foreign Countries
Ronan, Jana, Comp.; Turner, Carol, Comp. – SPEC Kit, 2002
This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to gather data on chat reference service. A total of 66 of 124 ARL member libraries responded to the survey. A copy of the questionnaire with tabulated results is presented. Representative…
Descriptors: Academic Libraries, Electronic Libraries, Foreign Countries, Higher Education
The Bookmark, 1983
Thirteen articles comprise this issue on reference and information services: (1) "Librarianship as Information Resources Management," by Bettina H. Wolff; (2) one librarian's views on misinformation, disinformation, and information overload, by Murray Bob; (3-6) descriptions of reference and information services at the John Jay College…
Descriptors: Academic Libraries, Adolescents, Information Services, Learning Resources Centers
Download full textGoetsch, Lori, Comp. – SPEC Kit, 1999
The goals of this SPEC Kit were to report on the extent to which ARL (Association of Research Libraries) libraries provide electronic reference services and to offer a snapshot of the types of users reached, questions received, policies established, data-gathering techniques utilized, and innovations implemented. The first section of the kit…
Descriptors: Academic Libraries, Electronic Libraries, Foreign Countries, Higher Education
Peer reviewedCarter, Tom; And Others – Catholic Library World, 1995
Three articles examine the effects technology is having on academic library reference services and bibliographic instruction. Highlights include discussions of current and future reference librarian roles, specifically the "human touch" aspect of reference; and examples of reference services undergoing technological advancement and those that have…
Descriptors: Academic Libraries, Futures (of Society), Higher Education, Human Relations
Peer reviewedHuang, Samuel T., Ed.; And Others – Reference Librarian, 1993
Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…
Descriptors: Academic Libraries, Computer Networks, Electronic Libraries, Higher Education
The Bookmark, 1988
The 23 articles in this theme issue focus on various aspects of library services to business in an information economy: "Serving Business in an Information Economy" (C. Bain); "New York's Resurging Economy and State Economic Development Information" (R. G. Paolino); "Department of Economic Development Library: Services to…
Descriptors: Academic Libraries, Access to Information, Business, Higher Education
Olson, Georgine N., Ed.; And Others – Illinois Libraries, 1991
This issue presents 42 articles that provide an overview of current reference services in all types of libraries in Illinois. Highlights include designing reference areas; policies and manuals; the reference interview; reference tools; automated databases; resource sharing; services to youth; services to special populations; and reference…
Descriptors: Academic Libraries, Childrens Libraries, Databases, Elementary Secondary Education
