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Cleland, Charles L. – 1978
The problems brought to the Ombudsman Office at the University of Tennessee, Knoxville, are considered. Many of the questions brought to the Ombudsman Office concern grades and grading practices, but nonacademic problems are also questioned. Many of the problems are the result of misinformation having been given to the student. Patronizing or rude…
Descriptors: Case Studies, College Students, Grading, Grievance Procedures