Hospitals--the most costly segment of the health care system--are beginning to use benchmarking to discover how other hospitals and businesses have developed cost-cutting and time-saving ways of doing things. Benchmarking is a sophisticated, multifaceted procedure, usually conducted by teams, for identifying and adapting best-in-class practices.…

This document contains three articles devoted to assessing online learning. "Online Learning: A Digital Revolution" profiles innovative World Wide Web-based programs at high schools and colleges in the United States and worldwide and discusses the following topics: new demographic realities; the need for continuous (lifelong) learning; and…