Planning, quality, and efficiency in universities are addressed in the proceedings of the 1984 forum of the European Association for Institutional Research. In addition to quality and efficiency in higher education, the 12 papers and 22 abstracts cover: evaluation of research and programs, the application of statistical techniques, strategic planning, entrepreneurial approaches, technology, and case studies of institutional research. Papers and authors include: "Planning for Quality and Efficiency in Higher Education" (Cameron Fincher); "Program Quality: Definition, Assessment, Enhancement" (Bas Savenije); "The Use of Bibliometric Data as Tools for University Research Policy" (H.F. Moed, W.J.M. Burger, J.G. Frankfort, A.F.J. van Raan); "Program Reviews, Planning, and Data Bases: The Experience of a Large University" (Edward A. Holdaway); "Mathematical and Statistical Modelling: The Careful Path Between Enthusiasm and Scepticism" (Claude Cossu); "Applying Robust Regression Techniques to Institutional Data" (Carlos Siau, Peter Rousseeuw, Annick Leroy); "Applying Strategic Planning in Academic Departments: Taking Charge of Change" (Sidney S. Micek); "The Impact of Institutional Research on Educational Decisions: Three Examples with Applications" (Poul Bonde); "Managing Financial Compression: One University's Experience" (Cynthia Hardy, Charles H. Belanger); "The Natural History of a Reorganization Project" (P. Verweel); "College and University Retrenchment: Its Impact on Non-Academic Revenue Sources" (Edwin R. Smith, Ben J. Tuchi); and "Technology Transfer from Universities into Industry" (L. J. Kail, P. J. Luther). (SW)