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Total Quality Management in Academic Libraries: Initial Implementation Efforts. Proceedings from the International Conference on TQM and Academic Libraries (1st, Washington, D.C., April 20-22, 1994).
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Rounds, Laura, Ed.; Matthews, Michael, Ed. – 1995
This document contains conference papers, other speeches, and supplementary material from the first International Conference on Total Quality Management (TQM) and Academic Libraries, held in 1994. The conference was comprised of four sessions, and the introductory remarks of each are included, along with transcriptions of each session's…
Descriptors: Academic Libraries, Annotated Bibliographies, Benchmarking, Case Studies
The Race for Answers: Clarity Versus Information Overload. Proceedings of the Annual NEAIR Conference (32nd, Saratoga Springs, NY, Nov 6-8, 2005)
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Fink, Gayle, Ed. – Online Submission, 2005
The NEAIR 2005 Conference Proceedings is a compilation of papers presented at the Saratoga Springs conference. Topics include: Performance Funding, Measuring Mission Perception, Retention Research and Assessment, Student Learning Outcome Assessment, Graduation Rates and Institutional Expenditures, NSSE, Faculty Course Evaluation, Adult Retention,…
Descriptors: Course Evaluation, Educational Finance, Higher Education, Financial Support