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Kaleidoscope: Joint Conference of the Arizona State Library Association, Mountain Plains Library Association and Arizona Education Media Association. Proceedings of the Research Forum (Phoenix, Arizona, October 29-November 2, 1991).

PDF pending restoration

Hammond, Carol, Ed. – 1991

The six papers in this collection address as many different topics. In "Circulation Desk Staff Amiability and Patron Satisfaction," Laureen Cardon and Nathan M. Smith describe a study at Brigham Young University which demonstrated that interpersonal relations training for circulation desk staff could improve patron satisfaction. Anna L.…

Descriptors: Academic Libraries, Course Integrated Library Instruction, Databases, Government Publications

Emerging Communities: Integrating Networked Information into Library Services. Papers Presented at the Annual Clinic on Library Applications of Data Processing (30th, Urbana, Illinois, April 4-6, 1993).

Bishop, Ann P., Ed. – 1994

This annual conference, with over 25 speakers and 200 attendees, provided an opportunity for information professionals to discuss their experiences and concerns related to computer networking. The papers presented in this proceedings focus on providing network access, training network users, and incorporating networked information into library…

Descriptors: Academic Libraries, Cataloging, Economic Factors, Futures (of Society)