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This symposium on issues in training consists of three presentations. "Improving Customer Service Training in Korea" (Namhee Kim) reports findings from interviews of customer service employees who identified these customer service issues: training for service recovery is needed; additional service gives a strong impression to customers;…
Descriptors: Adult Education, Critical Incidents Method, Developing Nations, Educational Certificates
Slavin, Robert E., Ed.; Calderon, Margarita, Ed. – 2001
This collection of papers presents the current state of research on effective instructional programs for Hispanic American students. The 10 chapters are: (1) "Effective Programs for Latino Students in Elementary and Middle Schools" (Olatokunbo S. Fashola, Robert E. Slavin, Margarita Calderon, and Richard Duran); (2) "Effective…
Descriptors: Academic Achievement, Bilingual Education, Curriculum, Diversity (Student)
Sarkodie-Mensah, Kwasi, Ed. – 2000
This book offers approaches for teaching adult patrons how and where to find information in libraries and through information services. It includes 34 papers, organized in seven sections, expressing the views of faculty, adult students, and administrators as well as librarians on theories of educational psychology that explain how adults learn.…
Descriptors: Adult Basic Education, Adult Students, College Faculty, Computer Attitudes
Froeschle, Richard, Ed. – 2000
This monograph is comprised of 12 essays related to the federal Workforce Investment Act of 1998 (WIA), each of which serves as a generic primer on a topic relevant to work force development staff and researchers nationwide. The essays are "Learning the Language of LMI (Labor Market Information): Basic Labor Market Information Terms and…
Descriptors: Accountability, Adult Education, Career Education, Career Information Systems
Guadarrama, Irma N., Ed.; Ramsey, John, Ed; Nath, Janice L., Ed. – 2002
These 19 papers present the voices of researchers and their work on Professional Development Schools: (1) "The Status of Early Theories of Professional Development School Potential" (C. Mantle-Bromley); (2) "Implementing and Researching Teacher Education Programs in PDSs: A Focus on Authenticity" (Gay Goodman); (3)…
Descriptors: Academic Achievement, College Faculty, College School Cooperation, Educational Theories
Westheimer, Miriam, Ed. – 2003
Begun in Israel in 1960, the HIPPY (Home Instruction for Parents of Preschool Youngsters) program is a family support, parent-focused, early childhood literacy program. This book compiles 17 evaluation studies of the program, from researchers and practitioners in 7 countries. The studies are organized around five themes: exploring theoretical…
Descriptors: Beginning Reading, Early Intervention, Emergent Literacy, Evaluation Methods
Baum, Susan M., Ed.; Reis, Sally M., Ed.; Maxfield, Lori R., Ed. – 1998
This book is designed to furnish relevant and practical information based on theory and to address the needs of youngsters with advanced abilities, unique talents, and in-depth interests. It is organized into four parts: identifying gifts, interests, and learning styles; program and curricular models for talent development; curricular ideas and…
Descriptors: Ability Identification, Bibliotherapy, Cognitive Style, Curriculum
Pennsylvania State Univ., McKeesport. – 1999
This publication consists of the complete set of 23 monographs developed by the Pennsylvania Action Research Network to supplement the 67 monographs produced over the past 3 years. The specific audience are literacy, General Educational Development (GED), and English-as-a Second Language (ESL) practitioners. The titles are: "Use of…
Descriptors: Action Research, Adult Education, Adult Educators, Adult Literacy
Burkart, Grace Stovall, Ed. – 1998
The series of ten instructional modules is designed for the training of graduate teaching assistants (TAs) in college-level second language instruction. The modules are written by authors with a professional interest in the professional preparation of teachers who are experienced in the design and preparation of materials for language teaching.…
Descriptors: Classroom Techniques, College Instruction, Cultural Awareness, Curriculum Design
Ravitch, Diane, Ed.; Viteritti, Joseph P., Ed. – 2000
This book presents a collection of essays by researchers and educators that examine the largest school system in the U.S.--the New York City school system. There are 5 parts with 15 chapters. Part 1, "Education in the City," includes: (1) "Schooling in New York City: The Socioeconomic Context" (Emanuel Tobier) and (2)…
Descriptors: Academic Standards, Black Education, Black Students, Catholic Schools
Rootman, Irving, Ed.; Goodstadt, Michael, Ed.; Hyndman, Brian, Ed.; McQueen, David V., Ed.; Potvin, Louise, Ed.; Springett, Jane, Ed.; Ziglio, Erio, Ed. – 2001
This book includes a collection of papers on the theories, methodologies, and practice of health promotion initiatives in Europe and the Americas. The 23 chapters are: (1) "A Framework for Health Promotion Evaluation" (Irving Rootman, Michael Goodstadt, Louise Potvin, and Jane Springett); (2) "Beyond Process and Outcome Evaluation:…
Descriptors: Cardiovascular System, Case Studies, Community Programs, Comprehensive School Health Education
Direct linkJonassen, David H., Ed.; Land, Susan M., Ed. – Routledge, Taylor & Francis Group, 1999
"Theoretical Foundations of Learning Environments" describes the most contemporary psychological and pedagogical theories that are foundations for the conception and design of open-ended learning environments and new applications of educational technologies. In the past decade, the cognitive revolution of the 60s and 70s has been…
Descriptors: Communities of Practice, Constructivism (Learning), Instructional Design, Mathematics Education
Crandall, JoAnn, Ed.; Kaufman, Dorit, Ed. – Teachers of English to Speakers of Other Languages, Inc. (TESOL), 2002
Content-based instruction (CBI) challenges ESOL teachers to teach language through specialist content in institutional settings. This volume addresses CBI negotiation between ESOL teachers and subject specialists in higher education. Writers document and evaluate courses that support the subject discipline and meet the language needs of EFL and…
Descriptors: English (Second Language), Second Language Instruction, Teaching Methods, Course Content
Scott, Jerrie Cobb, Ed.; Straker, Dolores Y., Ed.; Katz, Laurie, Ed. – Routledge, Taylor & Francis Group, 2008
How can teachers make sound pedagogical decisions and advocate for educational policies that best serve the needs of students in today's diverse classrooms? What is the pedagogical value of providing culturally and linguistically diverse students greater access to their own language and cultural orientations? This landmark volume responds to the…
Descriptors: Multilingualism, Teaching Methods, Language Planning, Language of Instruction
American Council on Education, Washington, DC. National Center for Academic Achievement and Transfer. – 1993
Presenting results of transfer research undertaken between 1989 and 1992, this book examines three different dimensions of student transfer from two- to four-year institutions. Following an introduction by Judith S. Eaton, the first chapter, "The Total Community College Curriculum," by Arthur M. Cohen and Jan M. Ignash, presents results…
Descriptors: College Graduates, College Planning, College Role, College Transfer Students
