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ERIC Number: ED677171
Record Type: Non-Journal
Publication Date: 2025-Oct-26
Pages: 332
Abstractor: As Provided
ISBN: 978-1-03-295223-9
ISSN: N/A
EISSN: N/A
Available Date: 0000-00-00
Teaching User Experience: A Process Approach. ATTW Series in Technical and Professional Communication
Heather Turner, Editor; Emma Rose, Editor
Routledge, Taylor & Francis Group
Outlining a process approach, this book offers a theoretical and pedagogical framework for how to teach user experience (UX) from a technical and professional communication (TPC) perspective. Recognizing that pedagogy is local to an institution, context, and community, the collection includes teaching cases and stories that demonstrate how instructors in TPC uniquely approach the complexity of teaching UX. This book introduces a six-stage process (empathize, define, design, evaluate, iterate, and implement) that instructors can adapt to their own classrooms. It includes case studies that showcase innovative teaching using the six-stage process, such as creating accessible products for community partners with disabilities and culturally responsive content using Indigenous research methods. This book incorporates Black and Indigenous design perspectives, bridging theory and practice to prepare students for ethical design work. This book will appeal to instructors teaching UX within TPC programs and administrators interested in curricular innovation to bring more UX into their programs. The collection can also be used for postgraduate pedagogy courses offered within TPC programs. [This book was created in collaboration with the Association of Teachers of Technical Writing (ATTW).]
Routledge, Taylor & Francis Group. 7625 Empire Drive, Florence, KY 41042. Tel: 800-634-7064; Fax: 800-248-4724; e-mail: cserve@routledge-ny.com; Web site: http://www.routledge.com
Publication Type: Books; Collected Works - General
Education Level: N/A
Audience: Teachers; Administrators
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A