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Download full textConnaway, Lynn Silipigni, Comp. – OCLC Online Computer Library Center, Inc., 2015
The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…
Descriptors: Library Services, User Needs (Information), User Satisfaction (Information), Library Research
Hirshon, Arnold – 1986
Based on telephone interviews with 12 Association of Research Libraries (ARL) member libraries, this report presents the underlying reasons for the libraries' decisions relating to the design and implementation of automated library systems. The survey results are summarized, a list of respondents is provided, and profiles of present and planned…
Descriptors: Academic Libraries, Advisory Committees, Decision Making, Equipment Evaluation
