This packet contains three papers from a symposium on developing employee competence. The first paper, "Coaching in Organizations: Self-Assessment of Competence" (Gary N. McLean, Min-Hsun [Christine] Kuo), reports on development and pilot-testing of an instrument to identify the developmental needs of managers and peers to function more…

Based on a spring 1979 survey on communication in Association of Research Libraries (ARL) member institutions, this Systems and Procedures Exchange Center (SPEC) kit focuses on upward communication from staff to administration by looking at individual responsibilities of staff members and supervisors. Results indicate that the two most commonly…

Sixty-six descriptions of notable programs and promising practices related to specific problems, practices, and goals in American postsecondary education are presented in this study, a continuation of Volume I. The programs are the result of searches made by the staff of the National Commission on Excellence in Education, although neither the…

This handbook is designed as a process approach to competency-based adult education (CBAE) implementation in the areas of management, assessment, guidance, and instruction. Each component also addresses cultural considerations. The guide is organized in five sections. The first section is an overview of CBAE that explains the reasons for using…