This book uses an extended case study to guide readers through the complexities of evaluating service learning outcomes and their relevance to the curriculum. Eight chapters include: (1) "What Is Service Learning?" (e.g., definition and rationale, developing a service learning program, and standards for effective programs); (2) "The…

This book originated from a conference arranged to honor the professional contributions of William D. Schafer on his retirement. In recognition of his interest in the subject, each chapter is an effort by one or more professionals to describe what they think the future of assessment should be. The chapters are: (1) What Will Teachers Know about…

This manual is designed to be used for any kind of student-centered planning for secondary students with brain injuries, including the Individualized Education Program (IEP) required for every student who is found eligible for special education. The manual provides questionnaires, observation forms, and procedures to help the education team gather…

This book outlines a process for showing how well a school or district meets its goal of sustained student learning. The first section provides a knowledge base for collecting and reporting educational data. The next section reflects the components of educational change and answers "how to" questions about data gathering, analysis, and reporting…

In the last decade, the Boston Public Schools has undergone critical reforms that have been of intense interest to school leaders and policymakers throughout the country. Under the leadership of superintendent Thomas Payzant, the Boston schools implemented extensive reform strategies that yielded notable results. Fittingly, at the end of Payzant's…

This handbook was designed to help school leaders develop a system of collaborative assessment, strategic planning, and accountability in schools and districts. It offers practical guidelines to help solve three problems central to school leadership: (1) determining a vision; (2) identifying areas requiring change; and (3) demonstrating…

This book describes a structure for understanding and managing the process and options for gathering and analyzing data on needs. The three-phase model that forms the basis for the structure grew from both theory and practical experience in many settings. The focus is on assessing the needs of organizations rather than individuals. It is stressed…

The nine-volume Survey Kit is designed to help readers prepare and conduct surveys and become better users of survey results. All the books in the series contain instructional objectives, exercises and answers, examples of surveys in use, illustrations of survey questions, guidelines for action, checklists of "dos and don'ts," and…

This book, written by three women who have recently completed doctoral degrees, attempts to provide an honest, humorous, and useful guide to the realities of the doctoral dissertation process. Advice is included from students and graduates of both genders, all ages, varied ethnic groups, and many disciplines and universities in diverse parts of…

The development of a national database describing the real undergraduate curriculum, the courses that college and university students actually take, is reported. Based on analyses of student transcripts from 30 public and private institutions of varying sizes, this report provides a rationale for the database; analyzes student choices across the…

Many school districts lack in-place processes for planning and evaluating their programs. In addition, most practicing educators do not have much time to design and carry out program evaluations. This handbook provides a practical guide to program evaluation drawn from action-research principles. The book uses effective, low-cost practices that…

Users' expectations of libraries are changing as they find and obtain more information directly from the Web. To better understand how usage patterns are changing, the Digital Library Federation (DLF) and Council on Library and Information Resources (CLIR)commissioned Outsell, Inc., to conduct a large-scale study of undergraduates, graduate…

In this volume, researchers, practitioners, participants, and scholars address the proliferation of methodologies, ethical and disciplinary concerns, and issues of equity and diversity such research raises from a wide variety of viewpoints. "Acts of Inquiry in Qualitative Research" also presents a broad assortment of articles by authors…

This guide discusses the use of focus groups in marketing research for higher education. It describes the differences between qualitative and quantitative research, and examines when it is appropriate to use focus group research, when it is not, and why. The guide describes a step-by-step approach in how to plan, formulate, moderate, and report…

This manual was developed to assist school jurisdiction personnel in implementing effective customer satisfaction surveys by telephone or through mailed surveys to be completed by the customer. It provides background information about market research field activities and processes and gives an overview of the entire data collection process,…