Intended to help individuals as well as companies thrive in a working world made up of increasingly diverse work forces and ever more competitive markets, this book addresses the differences in men's and women's speaking styles, without maintaining the superiority of any one style of speaking. Reinforced with extensive examples drawn from…

Based on the National Communication Skills Modules taught at the TAFE (Technical and Further Education) level in Australia, this book is designed to enhance written and oral business communication skills. It covers interpersonal skills, teamwork, and presentation skills in six chapters on the following topics: workplace communication, writing…