In this case study, a team of doctoral students--Luis M. Andrade, Angela Hoppe Nagao, Esmeralda Medrano, and Josephine Macharia Lowe--in a community college leadership program participated in a service-learning field project as part of an organizational theory course to analyze comparative outcomes of a college orientation and preparation program…

One important aim of social science research is to provide unbiased information that can help guide public policies. However, social science is often construed as politics by other means. Nowhere is the polarized nature of social science research more visible than in the heated debate over charter schools. In "Spin Cycle", noted political…

This manual was developed to assist school jurisdiction personnel in implementing effective customer satisfaction surveys by telephone or through mailed surveys to be completed by the customer. It provides background information about market research field activities and processes and gives an overview of the entire data collection process,…