This book highlights the importance of good financial and cost management in libraries and information centers to make best use of available resources, and illustrates how to maintain user services. The book applies current research and theory of financial management techniques to situations faced in libraries and information services. Eight…

Taking an international approach to reflect the growing number of one-person libraries (OPLs) worldwide, this handbook and directory for OPLs covers organizational culture, customer service, time management and planning, budgeting, accounting, technology, collection development, education, downsizing, outsourcing, and many other key management…

In the first edition of this book, the concepts of marketing and planning library and information services were presented as effective managerial strategies. Several paragraphs from the introduction to the first edition are reproduced, with author commentary, in this edition as an affirmation that the message is still true. In this second edition,…

Planning for the Multitype Library Cooperative (MLC) is critical if it is to best assist the library community. Multitype Library Cooperatives are unique organizations in the library community that serve as the "libraries" library, providing various special services. This book is a companion volume and handbook to "Strategic Planning for Library…

Long regarded as the premier monographic series in its area of coverage, "Advances in Library Administration and Organization" offers research perspectives that are both timely and lively. This 18th volume continues the series' long practice of bringing to its professional and academic readership an eclectic mix of scholarship and longish essays.…

Many librarians view procurement, with its myriad forms, procedures, and other organizational requirements, as a tedious or daunting challenge. This book simplifies the process, showing librarians how to successfully prepare a Request for Proposal (RFP) and make informed decisions when determining which vendors to use for purchasing library…

This book, while necessarily concerning itself with computer technology, approaches technology as a tool for providing public-service and helps librarians and others effectively manage public-access computers. The book is organized to progress from more technological to more managerial topics. The first chapter--which answers the question, "What…

The 25 essays written for this compilation focus on a variety of initiatives undertaken by librarians, information scientists, and educators to give increased service with diminished funding. They show librarians responding to a changed environment through creating new organizational patterns, making use of new technologies, and participating…

The need to approach library management from an entrepreneurial business perspective is vital, whether the information facility is in a corporate, academic, public or school setting. Although librarianship is not a business, library management must be driven by the same characteristics-- responsibility, performance, and control--as any other…

Libraries are part of a larger information infrastructure which must be understood before planning professional education for librarianship. Research is needed in three areas: (1) options within overall library objectives, (2) information needs of different user audiences, and (3) technological and economic descriptions of information systems.…

Information services managers have a responsibility to provide the best information delivery possible. The basic principles of total quality management can be used by information professionals to help justify library funding through the creation of an environment where customer-patron satisfaction is paramount. This book reveals how to apply the…

A statement of goals, guidelines, and standards for public libraries in the state was developed by the Standards Study Committee, Public Library Section, of the Louisiana Library Association. The goals include the educational, informational, recreational, cultural, and service roles of the library. The guidelines are a detailed description of…

The aim of this book is to provide an overview of the management and use of information technology (infotech) in school library media centers, with emphasis on the possible applications of infotech in the school library program (including its use in school library management, in information services, and in curriculum-related applications) and…

The purpose of this book is to identify and describe the most important factors that must be considered in making decisions about the optimal ways to provide access to information: the best ways to use the humans, machines, and intangible resources known as information, especially at the organizational level. It provides a framework for…

This book is intended to guide library administrators--directors and departmental managers in public, school, and academic libraries--through the many complex decisions inherent in managing public Internet access. The handbook systematically deals with each possible element of an Internet policy. It identifies the options available at each…