Technical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services…

Successful school leadership is an issue currently being debated up and down Caribbean territories. Key issues in the ongoing debate include: students' outcomes and participation in the regional Caribbean Secondary Examinations (CSEC); teacher recruitment and retention; teacher training and continuing professional development (upgrading); and…

This handbook sets out a clear organisational rationale of coaching and mentoring and provides structured activities for self-reflection or groups. It will be particularly suitable for Higher Education institutions which are considering the development of mentoring as part of their effective professional relationships and working practices. This…

It is a premise of this Association for Supervision and Curriculum Development (ASCD) yearbook, that staff development will become a human Curriculum Development (ASCD) yearbook, that staff development will become a human resource development system designed to change the nature of schooling, the status of its personnel, and their relations with…

The various elements of the management approach to tertiary education (broadly, all institutions of further and higher education maintained by local authorities) are identified, with the principal focus on the general approach known as "Management by Objectives" (MBO). The arguments for and against its use and possible hazards following…

This book is an outgrowth of an international seminar held in Bali, Indonesia in 1986 entitled "Improving the Quality of Teaching in the Developing World: Alternative Models." The book contains essays written by 20 authors and coauthors from 12 different countries and is divided into five sections, plus a preface. The focus of section 1,…

This book presents 13 papers which address theoretical and practical issues concerning support staff at British institutions of higher education. The papers are: (1) "Induction and Appraisal: Vital or Simply a Burden?" (Bob Hardwick); (2) "Quality Assurance and Service Delivery" (Celia Whitchurch); (3) "Teams, Team Working…

The 11 chapters in this book are intended to raise awareness of the wealth of expertise the prison education sector has to offer other adult educators. "Policy Development and Cultural Issues in Australian Prison Education" (Bob Semmens) details the current situation, with a major focus on recent developments in Victoria. "Policy, Praxis, and…

This book is about disaster recovery for archivists, librarians, and records managers. It discusses the history of disaster recovery and attempts to identify disasters which have occurred in Australia and New Zealand. The book aims to persuade the reader that disasters may happen in even the best run institution, to alert the reader to what is…

This book describes a project, the Bede Detached Youth Work Project, that was designed to combat racism in a community in London (England). It also presents information that should be useful to community workers and activists, teachers, and others involved in antiracist work with young people. An introduction provides an overview of the project…

Since it was first published in 1997, there have been many changes in education and, specifically, in the leadership and management of people. These changes include new research and literature, and developments in policy and practice in many countries. This new volume gives much more attention to international research and practice, as educational…

This collection of papers discusses issues of quality, institutional research culture, and processes which encourage, achieve, sustain, and assure high quality teaching and research in universities, primarily from a British and Australian perspective. Part 1 is titled "Issues of Quality and Institutional Research Culture" and contains…

This book provides a comprehensive bibliography of higher education in India. It constitutes a resource for scholars, policymakers, planners, and administrators concerned with higher education in India. The book contains 2,485 entries arranged under 50 themes. Each theme is classified into four types of material: books; articles; annotated…

A British study verified whether the educational participation of Ford Motor Company's manual workers significantly increased following introduction of the Employee Development and Assistance Program (EDAP) and identified the features that contributed to its success. Over the past 15 years, studies of working class adults' educational…

Portfolios are increasingly being used to demonstrate competence and to show development needs among employees in organizations. This book explains what a portfolio is and how it links with the current training revolution taking place through the introduction of National Vocational Qualifications (NVQs) in Great Britain. It shows how portfolios…