Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to: (1) Engage library staff in the process and encourage…

A professor and an administrator joined forces to provide answers to two basic questions: What is needs assessment, and how does one do it? Discussion of the conceptual framework of needs assessment is based on experiences in the design and implementation of needs assessments in many states at levels ranging from state departments of education to…

As schools become more culturally diverse, it is critical for principals and teachers to enact policies and procedures that ensure effective interactions among students and their teachers. This guide offers ways to ensure equitable access to quality education for all students, regardless of socioeconomic status or cultural heritage. Its intent is…