When a campus welcomes hundreds--and more likely thousands--of new students to campus each year, it is easy for those on the front lines to lose sight of how radical and novel this change is for our students. Many students experience significant transitions before college as they navigate identity formation and grapple with unforeseen disruptions…

This monograph describes and analyzes recent efforts to develop measurable units for human services in the social services and mental health services areas. The issues surrounding the "unit of service" are examined along with the problems encountered by the system designer or information user in past projects, and some of today's more…