At the request of the Children's Librarian, a brief review of the Young People's Library shelving process and control desk arrangement was made. For the shelving process, a time-spent survey was made to determine the relative amounts of time spent on the various phases of the operation. A special questionnaire was designed, and the library pages…

To improve its response time on interlibrary loan requests within the Metropolitan Cooperative Library System (MCLS), the Glendale Public Library is considering the consolidation of its response process within the Circulation Department (CD). At present this response is a joint effort between the CD, the Readers' Assistance Section, and the…

an analyst from the staff of the City Manager of Glendale, California, conducted a work simplification study for the central library to adjust public service operations in the library's new quarters. This report presents the study's recommendations concerning the book circulation process. Following an outline of the organization and functions of…

To gain some insight into the effectiveness of the Glendale Public Library Processing Section, it was decided to compare, with some very crude measures, the performance in the acquisition and cataloging areas of that library with that of the neighboring libraries of Pasadena and Burbank. A management consultant on the Glendale City Manager's staff…