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Peer reviewedShortt, Thomas; Douglas, Judith; McLain, Jennifer – NASSP Bulletin, 2000
In response to Individuals with Disabilities Education Act Amendments (1997), the Virginia Department of Education implemented a statewide mediation system that includes eight mediators to resolve parent-school conflicts involving special-education issues. An impartial third party helps disputants reach agreement in a nonthreatening atmosphere.…
Descriptors: Conflict Resolution, High Schools, Individualized Education Programs, Principals
