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Kurhan, Scott H.; Griffing, Elizabeth A. – Journal of Electronic Resources Librarianship, 2011
Reference services in public libraries are changing dramatically. The Internet, online databases, and shrinking budgets are all making it necessary for non-traditional reference staff to become familiar with online reference tools. Recognizing the need for cross-training, Chesapeake Public Library (CPL) developed a program called the Database…
Descriptors: Public Libraries, Databases, Library Networks, Reference Services

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