A survey concerning perceptions of academic librarians was conducted at a large, 4-year university with three populations: librarians, faculty, and undergraduate students. This paper presents results from the student population, with comparison to the librarian and faculty samples. The major research questions address perceptions about what…

User experience (UX) internships generate ideas for usability projects, improve the design of existing and new services, investigate users' motivations and behavior, and build transferable skills for interns. This case study proposes a micro-internship model, grounded in the design cycle, that institutions can adapt to address their libraries and…

The University Libraries at Virginia Tech established an Open Access Subvention Fund (OASF) in August 2012. Although it began as a two-year pilot project, the Fund has continued to the present. Anyone at Virginia Tech is eligible to apply for funding to offset the cost of an article processing charge to publish in an open access journal. To learn…

Makerspaces have continued to be a popular addition to the services offered by libraries. This article will address the creation and implementation of one at a mid-sized medical library. The writer will summarize their personal experience of the steps taken towards opening the makerspace and give insight into the process. This article will also…

An academic library's single service point, where users can get answers and help with their library needs in one place, is often the first and most popular place used by students. Studies assessing desk design are rare but needed to help guide planning for renovation or service model change. This study investigated an academic library's service…

Librarians and staff at a public university drew upon previous experience with instructional games to develop, implement, and assess a card game as a library orientation activity for new transfer students. This project was shaped by a desire to meet transfer students' unique needs as well as the logistical constraints associated with the…

In the five years following implementation of a chat reference service at James Madison University (JMU), the service proved very popular but was not closely assessed for quality of service. Using grounded theory and qualitative data analysis techniques, a comprehensive assessment effort was begun in earnest and is in progress. Preliminary results…

It's all about the relationships! How the librarian develops connections is key to the embedded process. This paper describes the path one librarian went through from January, 2010 through December, 2013 at the Joint Forces Staff College in Norfolk, Virginia. With a little help … ok, a lot of help from coworkers, faculty, IT and most of all…

In the past 15 years a number of school shootings have captured international attention and sparked heated debates. In the aftermath of such tragedies, those directly affected and people from all walks of life expressed their condolences in a variety of ways. Following the tragic events of April 16, 2007, Virginia Tech received tens of thousands…

The easy availability of Internet information has caused many to question the future of libraries. However, librarians, as experts of information science, are even more necessary to help students navigate the Internet. An embedded librarian provides assistance at the most critical point -- exactly when it is needed.

Games and other forms of play are used in today's libraries to attract underserved patrons, to introduce patrons to other library resources and services, and to facilitate engagement between library patrons. While many perceive gaming as a new library service, gaming services have been part of librarianship since the nineteenth century through…

The purpose of this study was to explore the adaptive measures that academic libraries perform when implementing and operating a 24-hour schedule. Five in-depth interviews were conducted with current managerial-level librarians at 24-hour academic libraries. The exploratory interviews revealed similar measures for security, budgeting, employee…

This article is a study of the policies that govern the use of the university library by external users at Indiana University-Purdue University Indianapolis (IUPUI) and 12 peer institutions used by IUPUI for comparative purposes. A search of each institution's Web site was conducted as well as interviews with circulation librarians and managers.…

How have college and university-based archives and special collections fared over the past few years in the midst of an historically grim economic downturn? The authors conducted in-depth interviews with directors of 13 archival repositories at state universities and private colleges in the Appalachian region of Virginia, West Virginia, North…

Circulation data from the Virginia Tech Libraries were analyzed to determine the extent of continuity or change between the author's study of the use of subject collections in 1982 and the present. Book circulation has declined, largely due to much less use by undergraduates. The overall profile of subject use has changed in ways traceable to…