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Direct linkEastman, Teagan; Hyde, McKenzie; Strand, Katie; Wishkoski, Rachel – Journal of Library & Information Services in Distance Learning, 2019
As distance education programs grow at college and universities across the country, libraries must ensure virtual reference services are prepared to meet the needs of patrons in these programs. This article describes the process and results of a 2018 chat analysis conducted at a midsize research university with a large distance education program.…
Descriptors: Academic Libraries, Library Services, Reference Services, Computer Mediated Communication
Holliday, Wendy; Fagerheim, Britt – portal: Libraries and the Academy, 2006
This article details the process of implementing a sequenced information literacy program for two core English composition courses at Utah State University. An extensive needs assessment guided the project, leading to a curriculum design process with the goal of building a foundation for deeper critical thinking skills. The curriculum development…
Descriptors: Curriculum Development, Curriculum Design, Needs Assessment, Information Literacy
