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Dempsey, Beth – Library Journal, 2010
Self-service is a hit. From gas stations to banks to grocery stores--it has become table stakes for retailers who aim to satisfy an increasingly independent consumer. Libraries are no exception, and, in fact, with their card catalog past, they may well have been in the vanguard in enabling customers to find what they want on their own. Card…
Descriptors: Public Libraries, Librarians, Surveys, Library Services
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Bronstein, Jenny; Aharony, Noa – Journal of Web Librarianship, 2009
The study's purpose was to investigate the views and opinions of librarians about the implementation of Web 2.0 technologies into library operations and services. The Delphi technique was chosen as the method of inquiry in this study, in which a group of panelists graded the desirability and probability of a list of statements. Thirty-nine…
Descriptors: Delphi Technique, Librarian Attitudes, Library Role, Foreign Countries